Returns & Exchanges

At Eveline Cosmetics, your satisfaction is our priority. If you are not completely satisfied with your beauty purchase, you may return unopened and unused items within 30 days of delivery for a full refund.

1

Initiate Your Request

Contact our customer support team with your order number and the list of items you wish to return to receive a Return Authorization number.

2

Prepare the Package

Securely pack the unused products in their original packaging, ensuring all protective seals are intact to qualify for a refund.

3

Ship the Items

Affix the provided shipping label to your parcel and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing